What about “off-the-wall” questions?

Don’t let questions lead you off track. Even questions from “left field” can be opportunities to get back to your main message. Some possible responses: ” I’m not familiar with that, but what I think is important is… ” or ” I’ve heard that question before and we prefer to look at it this way… ” or ” I don’t know all the facts of that situation, but in general, it works this way… ”